The hotel offers amenities for your comfortable stay and unforgettable experiences
Spotless Accommodation
“The room I stayed in was modern, tidy, and exceptionally clean, showcasing the hotel’s commitment to guest comfort.” view full review
Delicious Breakfast
“The breakfast offered a lovely spread that was both enjoyable and satisfying, making my mornings delightful.” view full review
Charming Bar Area
“The bar was a gorgeous place to unwind, offering a cozy atmosphere that enhanced my overall experience.” view full review
Beautiful Ambiance
“The interior of the hotel was not only vast but also decorated beautifully, making it a wonderful backdrop for my stay.” view full review
General
No smoking on site
Wi-Fi
No parking
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Lift
Dining
Bar/ Lounge area
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Sun terrace
Room features
Terrace
Garden furniture
Media
Flat-screen TV
Room decor
Carpeted floor
Show more
Location
15 25 High Bridge,
Newcastle upon Tyne,
United Kingdom,
NE1 1EW,
Tyne and Wear
Map view
street view
15 25 High Bridge,
Newcastle upon Tyne,
United Kingdom,
NE1 1EW,
Tyne and Wear
City landmarks
Bridge
Gateshead Millenium Bridge
1.9
km
Museum
Discovery Museum
1.0
km
Market
The Quayside
770 m
Gallery
Baltic Centre for Contemporary Art
1.3
km
Museum
The Great North Museum
1.1
km
Museum
Life Science Centre
870 m
Bridge
The Tyne Bridge
650 m
Gallery
The Biscuit Factory
1.4
km
Museum
Victoria Tunnel
1.6
km
Stadium
St James' Park
900 m
Mall
Eldon Square
710 m
Bridge
Swing Bridge
680 m
Church
Cathedral Church of St Mary
690 m
Gallery
Laing Art Gallery
630 m
Nearby
Night club
Newcastle Castle
310 m
Bridge
High Level Bridge
570 m
Church
Saint Nicholas Cathedral
210 m
Market
Grainger Market
330 m
Grainger Street Newcastle city centre
Grainger Town
390 m
St Nicholas Square
Newcastle Cathedral
210 m
Monument
Grey's Monument
360 m
Cinema
Tyneside Cinema
260 m
Museum
Holy Jesus Hospital
490 m
Grey Street
200 m
Square
The Blue Carpet
590 m
Bessie Surtees House 41-44 Sandhill Quayside
Historic England
570 m
Church
St John the Baptist Church
220 m
48 Westgate Rd
George Stephenson Monument
240 m
Hadrian's Wall
380 m
Shopping Area
Central Arcade Newcastle
410 m
Restaurants
The Duke of Wellington
90 m
18 High Bridge Street
VietCafe
180 m
68 Grainger Street
Dog and Scone
160 m
22 Pudding Chare
Dennis & June's Sandwich Fayre
230 m
Unit 85 Grainger Market
Subway
320 m
Gunner House Neville Street 3 & 4
Yo Yo Noodle Newcastle
200 m
54-56 Grainger Street
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Friendly staff
Great location
Pricey dining
Long service times
7.8/10
Very good
Rooms
7.7
Location
8.9
Service
8.6
Dining
6.7
Guest reviews
7.8/10
based on 18 reviews
8.7
8.7/10 based on 9892 reviews
John
United States,
May
2024
8.8/10
My stay at the hotel was amazing! The room was ready, quiet, spotlessly clean, and had everything I needed for a comfortable stay. The location was fantastic, just a short 7-minute walk from the train station with easy access to bars and restaurants. While the dining options were a bit lacking, the overall experience was excellent, and the price was reasonable. I highly recommend this hotel.
Rooms
9.0
The room was quiet, spotlessly clean, and had everything I needed for a comfortable stay. It was cool and perfect for relaxation.
Service
8.0
The service was top-notch. From the thoughtful birthday message and sweets in the room to helpful advice on city center activities, the staff was friendly and accommodating. However, it took a bit long during rush times.
Location
10.0
The location couldn't have been better! Just steps away from the heart of Newcastle, it offered a vibrant atmosphere without sacrificing peace and quiet in the rooms. Perfect for exploring the city.
Dining
8.0
While the dining options were a bit pricey, the quality and variety made up for it. The locally sourced products and excellent dishes were worth the extra charge.
Facilities
9.0
The hotel facilities were great with fantastic bar and sitting areas, modern showers, and attentive staff. A true value for the money.
Friendly staff
Pricey dining
Austin
United States,
April
2024
7.0/10
I had a mixed experience at the hotel. The rooms were small and basic, showing signs of wear like marked bedside tables, but they were adequate and located within a historic building. The service, on the other hand, was outstanding with very kind and extremely helpful staff always ensuring our rooms were clean. The central location was a major plus, offering a vibrant atmosphere amidst comfy sofas and greenery, although the bathroom doors inside the rooms were a bit odd. The dining options were disappointing, and I found the continental breakfast overpriced, but I enjoyed the nearby cafe for breakfast with a lovely view over the city.
Rooms
7.0
The rooms were small and basic, a little tired with marked bedside tables, but adequate within a historic building.
Service
9.0
The staff were very kind and extremely helpful, always ensuring our rooms were clean.
Location
8.0
The central location was fabulous, offering a vibrant atmosphere with comfy sofas and greenery, albeit with the odd bathroom doors inside the rooms.
Dining
5.0
The dining experience was disappointing with overpriced continental breakfast, but the nearby cafe provided a lovely alternative view.
Facilities
6.0
The hotel lacked certain facilities like convenient tea and coffee amenities.
Jerome
United States,
April
2024
7.4/10
The hotel had cleverly designed, clean rooms that were a good value for money despite being a bit small with limited natural light. The service was friendly and professional. The location was fantastic for exploring the city, although there were parking issues. The dining experience was average, and there could have been better value for money. Overall, the hotel is a decent choice for a city stay.
Rooms
7.0
The rooms were cleverly designed, clean, and good value for money. However, they were very hot, even with the air conditioning on, and lacked natural light with small windows.
Service
8.0
The staff were friendly, welcoming, and helpful, ensuring clean and comfortable rooms.
Location
9.0
The hotel's location was fantastic, right in the center near the nightlife, within walking distance of the main shopping center and plenty of bars and restaurants. However, there were parking issues.
Dining
6.0
The dining experience could have been better for the price, with average continental options that lacked great value for money.
Facilities
7.0
Simon
United States,
March
2024
8.0/10
I had a really comfortable and clean stay at this hotel with wonderful mattresses that made me sleep like a log. The room, although small, had everything I needed for an overnight stay and was modern and great value for money. However, the lack of amenities and facilities was a downside.
Rooms
8.0
The room was small but had everything I would need for an overnight stay. It was really clean and modern. Great value for money.
Service
9.0
The staff were friendly, polite, and very helpful. They provided guidance on where to go and how to get there.
Location
9.0
The hotel is right in the town center, close to fantastic pubs and restaurants but still only a pleasant 10-minute walk from the train station or Eldon Square shopping center.
Dining
7.0
The dining experience was good with plenty of choices and a nice atmosphere.
Facilities
7.0
The hotel reception and bar area look really good. Throughout the hotel, there is a very large comfortable bed.
Clean rooms
Limited amenities
James
United Kingdom,
March
2024
9.0/10
My stay at the hotel was fantastic! The rooms were very comfortable and well equipped, offering a spacious layout with a double bed that was so cozy. Everything was well furnished and clean, making it a perfect place to relax. The service was impeccable, with friendly and accommodating staff making my stay even more enjoyable. The location was ideal for my trip, being conveniently located near the city center and offering easy access to various attractions. The dining experience was particularly nice, with a variety of local products and healthy options to choose from. Overall, a great value for the money spent.
Rooms
9.0
The rooms were clean and very comfortable, with wonderful mattresses that made me sleep like a log.
Service
9.0
The staff was very friendly and helpful, providing clean towels and exceptional service throughout my stay.
Location
10.0
The location was perfect for my trip, offering easy access to the city center and nearby attractions.
Dining
8.0
The dining experience was particularly nice with a great selection of local products and healthy options.
Facilities
9.0
The hotel offered great facilities, including a bar, seating area, and convenient access to the Theatre Royal.
convenient location
limited dining options
Jason
United Kingdom,
February
2024
7.8/10
I found the hotel to be a decent choice, with clean and comfortable rooms at a fair price. The service was generally good, and the location was convenient for exploring the town. However, some minor issues affected my overall experience, such as the need to keep the curtains closed for privacy and occasional noise disruptions late at night.
Rooms
7.0
The rooms were spotless, light, and nicely appointed given the budget. I had to keep the curtains closed most of the time for privacy.
Service
8.0
The staff were very pleasant, and check-in was quick and smooth. However, there was a lapse in manners when staff entered my room without knocking.
Location
9.0
The location was perfect, right in the heart of Newcastle, making it easy to access the city center and enjoy a quiet stay despite being centrally located.
Dining
7.0
The dining options were good, with a continental selection available. However, the pricing for certain items seemed a bit high considering the overall value of the stay.
Facilities
8.0
The hotel facilities were adequate for a comfortable stay, though I would have appreciated additional amenities such as hand soap in the bathroom.
Nathan
United States,
January
2024
7.8/10
My stay at the hotel was mixed. The rooms, although basic and small, were surprisingly clean and quiet despite the central location. However, there were issues with the initial room smelling of cigarettes and street noise in the replacement room. The service was excellent, with the staff being very helpful and accommodating, especially Jordan. The location, right in the heart of the city, was convenient for exploring nearby attractions. The dining experience was a bit overpriced, and the continental breakfast was challenging to navigate. Overall, a decent stay with some room for improvement.
Rooms
8.0
The rooms were small but had everything needed and were perfectly clean.
Service
9.0
The service was excellent, with the staff being very helpful and accommodating.
Location
8.0
The hotel is located in the center of the city, making it convenient for accessing restaurants, bars, and shops.
Dining
6.0
The dining experience was on the expensive side, and the continental breakfast was challenging to navigate.
Facilities
8.0
The facilities were modern, clean, and comfortable.
Molly
United Kingdom,
December
2023
8.2/10
The hotel offers modern, clean rooms with comfortable beds, ideal for travelers in and out of Newcastle. The service is excellent with very friendly and helpful staff, but occasional noise disruptions. The location is superb for shopping, with quality fittings and a great shower, perfect for business travelers. Dining options are limited but offer a decent continental selection. Overall, a comfortable stay with minor inconveniences.
Rooms
8.0
The rooms were modern, clean, and functional with good amenities and a comfortable queen size bed.
Service
9.0
The staff was very friendly and helpful throughout my stay.
Location
9.0
The location is perfect for business travelers and offers a really nice atmosphere.
Dining
7.0
The dining was continental with a decent selection but somewhat uninspiring.
Facilities
8.0
The facilities were convenient and practical for a comfortable stay.
Victoria
United Kingdom,
December
2023
7.6/10
The hotel is in a great central location with easy access to all amenities but lacks on-site parking. The rooms are a bit small for two people with plenty of luggage but are in good condition and suitable for short stays. The service provided by the staff is excellent and welcoming. The dining options are somewhat pricey, and the breakfast selection is limited. Overall, the hotel offers a good value for a city center stay.
Rooms
7.0
The rooms, although a bit tiny with minimal storage, are in good condition and suitable for a weekend stay.
Service
9.0
The staff is really friendly and a credit to the company.
Location
8.0
The location is fantastic with easy access to shops, restaurants, and transport, although parking may be a bit challenging.
Dining
6.0
The dining experience is somewhat pricey with limited breakfast options available.
Facilities
8.0
The facilities are well-maintained and convenient for a city center hotel.
Steve
United Kingdom,
September
2023
8.2/10
I had a pleasant stay at the hotel. The rooms were surprisingly comfy and clean, having all the basics one would need. The service was extremely kind and helpful, guiding us with local sights and the booking process. The location couldn't have been better, with easy access to shops and restaurants, but parking was a bit of a challenge. The dining experience was a bit expensive for an all-you-can-eat self-serve style, but desserts were appealing.
Rooms
9.0
The rooms were amazingly comfy and clean, offering all the necessities for a comfortable stay.
Service
9.0
The service was most helpful with booking in and providing local guidance, showing exceptional friendliness.
Location
8.0
The hotel is ideally located for shopping and exploring the theatre district, situated on the historic and architecturally beloved Grey Street. Being in the heart of Newcastle offers easy access to bars and restaurants, making it a top-notch location.
Dining
7.0
Facilities
8.0
The hotel facilities were basic yet sufficient for a comfortable stay.
Bert
United Kingdom,
August
2023
7.0/10
The hotel's location could not have been better, right in the heart of Newcastle on an old quiet lane. The rooms were a bit noisy early in the morning with sounds from the service yard, making it challenging to rest. The service, though polite, came across as a tad insincere. The dining options were nice but slightly overpriced. The hotel's facilities were adequate but nothing extraordinary.
Rooms
6.0
The rooms faced the service yard, causing noise early in the morning, and were uncomfortably warm even with the heating off and windows open.
Service
7.0
The service staff in Newcastle were courteous and responsive, but their demeanor felt slightly forced.
Location
9.0
The hotel's location in the heart of Newcastle was perfect for exploring the city, with many attractions within walking distance.
Dining
6.0
The in-room dining was satisfactory but seemed a bit expensive for the offerings provided.
Facilities
7.0
The hotel had basic facilities, and nothing stood out as exceptional.
central location
noisy rooms
Phil
United States,
August
2023
8.0/10
I had a pleasant stay overall at the hotel. The rooms, though a bit basic for the price, were cosy and provided everything I needed. They were well appointed with super interior decor and very clean, plus the shower was fantastic. The service was amazing and really set the tone for my stay. The surroundings were modern, and the place looked really nice. The location was brilliant, right next to all the bars and Eldon Square. It was perfect for exploring the city's attractions while still offering a quiet escape. The dining experience, however, was a bit lackluster, as the options were limited for the extra price I had to pay. Despite that, I would still consider booking here again, especially for business trips to Newcastle.
Rooms
8.0
The rooms were cosy and provided everything I required. They were well appointed with super interior decor and very clean, with a fantastic shower.
Service
9.0
The service was exceptional in every way, and the staff really set the tone for my stay. Their professionalism and friendliness were outstanding.
Location
10.0
The location was brilliant, being right next to all the bars and Eldon Square. It was perfect for exploring the city's attractions and even convenient for the Great North Run start line.
Dining
6.0
The dining experience was okay, but the additional cost for breakfast didn't feel entirely worth it. The options were limited compared to the price paid.
Facilities
7.0
The facilities looked very good, although I didn't get a chance to use them extensively. They seemed well-maintained and modern.
Peter
United Kingdom,
July
2023
7.4/10
My stay at the hotel was a mixed experience. The rooms were clean and well-appointed, but the noise levels were disruptive late at night. The service was friendly and helpful, though a bit fake at times. The location was excellent, offering a central spot with great views. Dining options were limited and pricey. Overall, a decent stay with room for improvement.
Rooms
7.0
The rooms were clean and well-appointed, but the noise levels were disruptive late at night.
Service
8.0
The service was friendly and helpful, with a slight hint of artificiality.
Location
9.0
The location was excellent, offering a central spot with great views.
Dining
6.0
Dining options were limited and pricey.
Facilities
7.0
The hotel facilities were adequate but could use some improvement.
Anthony
United Kingdom,
July
2023
7.8/10
The hotel is ideally located in the center of town, just a short walk from the train station. The rooms were a bit small but clean and cozy, although street-facing, causing some noise. The service was top-notch, with attentive staff. The dining options were good but slightly pricey, and the facilities were decent. A great choice for a weekend away with friends.
Rooms
7.0
The rooms, although a bit small, were clean and cozy.
Service
9.0
The staff was excellent, providing top-notch service.
Location
8.0
The hotel is perfectly located in the town center, close to restaurants and pubs, though noise from delivery trucks was disruptive.
Dining
7.0
The dining options were good but slightly overpriced.
Facilities
8.0
The facilities were decent and met our needs.
convenient location
noisy street-facing rooms
Thomas
United Kingdom,
July
2023
8.8/10
I was truly impressed with this hotel. The room was lovely, the bed very comfortable, and I especially loved the outdoor sitting area. Everything I needed was there. However, the lights in the bathroom were not working properly. The hotel's design is super stylish and the rooms are very comfortable.
Rooms
9.0
The room was lovely, bed very comfortable, and loved the outdoor sitting area. Everything you needed was there. Lights in the bathroom not working properly.
Service
9.0
The service was top-notch. The staff were courteous, very helpful, and extremely friendly. They were always helpful and polite.
Location
9.0
The location completely took me by surprise for the price I paid. It was excellent for us, right in the centre of Newcastle. Once inside the hotel, the bustle feels like miles away.
Dining
8.0
The dining experience was complete and delicious. The options available were great, including local jams, pickles, hand-drawn boiled eggs, and freshly made sandwiches.
Facilities
9.0
The facilities were fantastic, accommodating, and well-maintained.